Commitment to Quality

LMI’s commitment to quality can be found at the heart of our every client engagement.

 

Quality Counts

LMI deeply understands the criticality of systems and processes that manage the quality of work we do for our clients. The way we hold ourselves accountable to established standards ensures rigor and consistency in our client deliverables. Our unfailing conscientiousness in delivering work of the highest caliber plays a large part in the 99 percent favorable scores that LMI consistently receives in customer satisfaction ratings.

LMI lives our commitment to quality through our quality management system, which fully complies with ISO 9001:2008 standards. Our ISO 9001 certification means that we do the following:

  • Conduct every client project following the principles of a standard, proven quality management system.
  • Assign only qualified employees to projects.
  • Ensure all products and services meet requirements and quality expectations.
  • Strive to satisfy our customers.