Defense & Space

"It's about adding value to our customers' missions to solve their most complex challenges. I'm most proud of the work that I am doing at LMI to help our customers achieve success with our technical expertise and real-world experience.”

– Pete Pflugrath, senior vice president, markets & growth

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Joint Space Force Association-LMI meeting featuring Doug Wagoner

Over Six Decades of Strategic Support

For over 60 years, LMI has served as an integral strategic advisor to DoD, assisting in solving its most complex challenges. LMI’s founding customer is the Office of the Secretary of Defense (OSD) and, this year, LMI expanded our breadth of support in logistics, management advisory, and digital and analytical solutions by securing a contract with OSD in the critical areas of electronic warfare, air platforms and weapons, and international cooperation valued at over $16 million.

LMI continued its support for OSD’s Acquisition and Sustainment (A&S) office, creating nearly a dozen training courses to aid in better practices for pricing and contracting and supporting improvements to 7 final and 10 proposed rules and 5 administrative changes to the Federal Acquisition Regulation and Defense Federal Acquisition Regulation Supplement. The LMI team also found savings by eliminating duplicate workers’ compensation coverage requirements for contracts performed overseas in five foreign countries, adding to the millions of dollars LMI has saved OSD (A&S) over the last 6 decades.   

We supplied DoD with interagency support as it faced exceptional challenges in Afghanistan over the past year. LMI was proud to assist in validating more than 3,000 employment records for applicants to the Department of State’s Afghanistan Special Immigrant Visa program. 

LMI has rapidly expanded its presence in DoD, supporting each branch of the military, including the newly formed U.S. Space Force. To provide innovative solutions to the government and ensure the most well-equipped warfighters, LMI partnered with the U.S. Space Force Association (SFA) to form the Space Force Association Space Center of Excellence.

LMI achieved several milestones in 2021, further highlighting the organization’s consistent impact on the government and rich expertise in the logistics market. LMI secured a 5-year, $18 million contract supporting the Air Force Materiel Command supply chain architecture and processes in the Air Force Sustainment Center (AFSC), enabling the organization to expand its work in the growing U.S. Air Force market. Our previous successes with AFSC helped the customer realize cost savings of over $38 million and achieve a 15% efficiency increase.

For over 20 years, LMI has served as a trusted partner to Project Manager, ARDAP by providing wide-ranging support to further enable the U.S. Army to modernize business operations and deliver outcomes that enhance readiness, reduce risk, and drive down costs—with greater speed and agility.

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Patrick Mahoney

Paving the Way for Space Force Success

Patrick Mahoney is the director of LMI’s Space and Air Force market. Upon the creation of the U.S. Space Force, Mahoney immediately found synergy between both organizations. Leveraging 6 decades of logistics expertise and successfully delivering innovative digital solutions with DoD, he was instrumental in the creation of the U.S. Space Force Association’s Space Center of Excellence. Mahoney’s strategic approach to providing targeted solutions to our customers’ most complex challenges has greatly expanded LMI’s footprint in the space market and positioned the organization as a thought leader in the industry.

Health & Civilian

“In our 25-year history of partnership with the Centers for Medicare & Medicaid Services (CMS), we’ve had the privilege to support programs of national importance like Medicare Advantage and its predecessors, the Medicare Shared Savings Program, and the Federally-facilitated Exchange. We’re proud of what we’ve accomplished together to expand access to high-quality healthcare at lower costs. We look forward to continuing to advance the CMS mission in meeting the national need for modern, effective, available, and equitable healthcare.”  

— Christen Smith, vice president, health & civilian market

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A man looking into a microscope

Transcending Boundaries Through Excellence

In 2021, LMI strengthened longstanding relationships with the federal health and civilian landscape by addressing top customer priorities, ranging from pandemic response to equity to sustainability. Leveraging our expertise in logistics, management advisory, and digital and analytical solutions, LMI helped the federal government navigate challenges specific to this year’s dynamic environment.

LMI has been partnering with the National Aeronautics and Space Administration (NASA) for over 20 years. We designed and delivered innovative human capital programs to help NASA retain its ranking as the Best Place to Work in Federal Government for the ninth year running. Further, the General Services Administration (GSA) selected LMI to help develop GSA’s National Renewable Energy Strategy and Roadmap to meet its goal of 100% renewable electricity use by 2025. This award enables LMI to continue its trusted partnership with the GSA’s energy group, furthering LMI’s commitment to climate change mitigation.

LMI designed and delivered 48 Food and Drug Administration (FDA)-wide diversity, equity, and inclusion events to 4,277 FDA leaders and staff in 4 months, with a greater than 90% overall program satisfaction rate. The U.S. Department of Health & Human Services Assistant Secretary for Preparedness and Response awarded LMI a 2-year, $24 million contract to support biomedical engineering, medical logistics, supply chain expertise, and organizational and policy strategy.

With the U.S. Army, LMI fielded multiple hospitals across the country to assist with the COVID-19 response. LMI's support enabled the shipment of 5,000 ventilators, 5,200 infusion pump sets, and 250 ultrasonic cleaner units to address critical medical supply shortages brought about by the pandemic. With the Federal Emergency Management Agency, LMI test engineers and biomedical equipment specialists researched expanding the original list of 12 ventilator models with 37 more devices, enhancing the nation’s capacity to respond to COVID-19.

For more than 2 decades, LMI has worked alongside the U.S. Postal Service (USPS), aiding in program management, logistics, and enterprise systems implementation. This year, LMI assisted in developing the USPS strategic roadmap to meet its 2030 corporate sustainability goals. In addition, USPS chose LMI as the recipient of the U.S. Postal Service Supplier Performance Award for Supplier Excellence.

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Rajaa Alami

Modernizing the Military Medical Community

Rajaa Alami is a biomedical engineer at LMI and a lead for the LMI modernization team that supports the U.S. Army Medical Materiel Development Activity at Fort Detrick, Maryland. Specifically, she supports the procurement of medical device acquisition for the deployed environment. Among other efforts, she serves as an integral part of one of the largest modernization projects in the U.S. military medical community, valued at approximately $46 million. Alami has substantial expertise in the latest innovative medical technologies needed to maximize survival of medical casualties on the battlefield.

“To LMI, the work is not about being the lowest-price, technically acceptable provider or delivering commodity IT services, it goes all the way back to LMI’s founding mission: ‘to bring the best minds to bear on solving our government’s most complex management problems.’ Leaning into that core vision, LMI has built an ecosystem and partnered with companies with a shared drive for bringing value to the government.”

— Josh Wilson, Senior Vice President, Service Lines & Technology

Homeland Security

Award-Winning Service

LMI’s support to the Department of Homeland Security (DHS) garnered praise in 2021. Despite the continued pandemic, border security and mass migration challenges, a change in administration, and a shifting labor market, LMI delivered award-winning service for DHS and its subordinate agencies.

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U.S. Customs and Border Protection patch on a uniform

The government customer repeatedly assessed LMI’s system acquisition lifecycle and engineering support services to the U.S. Border Patrol (USBP) Program Management Office Directorate (PMOD) as excellent. According to the USBP, “The support that LMI and their partners provided during this period was essential to the success of the USBP PMOD programs and projects.” LMI staff supporting PMOD helped establish two programs of record for USBP, obligate 99.6% of expiring funds, and save USBP millions through efficiencies.

LMI’s support to the U.S. Customs and Border Protection (CBP) Energy and Environmental Management Division (EEMD) led to several program successes throughout 2021. The LMI EEMD team improved the organization’s management, monitoring, and analysis of environmentally associated data through an important data migration project, which benefited numerous CBP initiatives, including environmental disaster response, fuel purchasing programs, and sustainability efforts. LMI’s project management efforts increased collaboration and coordination among the EEMD project delivery team, facilitated the project’s decision process, aligned the contractors’ schedules, and mitigated risks during the project lifecycle. Further, LMI’s management of an EEMD sustainability task order enabled the completion of over $560,000 worth of energy conservation projects with annual energy savings of 928 million BTUs per year.

 

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Marcus Miniear

Clearing the Way for PMOD Success

USBP PMOD named LMI senior consultant and real estate specialist Marcus Miniear the Fiscal Year 2021 PMOD Contractor of the Year. This prestigious recognition of excellence came amid a year-long effort by Miniear to secure over 70 USBP real estate clearances from private landowners, independent entities, and state-level organizations across Texas, New Mexico, Arizona, California, and Washington—most significantly, the State of Texas's General Land Office (GLO). Over 9 months of relationship building and negotiations with Texas GLO, Miniear secured a fully executed license agreement from Commissioner George P. Bush, providing USBP with 100% clearance for comprehensive maintenance and repair of patrol roads for every Texas GLO parcel within 25 miles of the Texas-Mexico border. While the original scope of negotiations with Texas GLO consisted of only two priority projects, Miniear's efforts paved the way for a successful agreement covering the entire length of the Texas-Mexico border, creating a great long-term benefit to USBP.

“We don’t hire people for contracts. We hire people for long-term employment at LMI because we think they have the potential to make a big difference.”

— Josh Wilson, senior vice president, service lines & technology

Intelligence

Delivering for the Intelligence Community

The pandemic did not deter LMI from its important mission to supply on-site consulting services to a variety of Intelligence Community (IC) customers in 2021, including program management, human capital, facilities engineering, instructional system design and training, graphic design and communications, intelligence production, data analytics, data science, and intelligence mission support. 

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LMI leads a program management office for three enterprise-wide indefinite delivery, indefinite quantity contract vehicles that deliver 1,000 contract support staff to IC customers for finance, acquisition, resources, logistics, administration, and communications. Our team evaluated and redesigned business processes, reducing the time to process customer requests for contract staff by approximately 51% and lowering associated costs by approximately 24%.

LMI developed and implemented an enterprise DEIA strategy for IC customers. Our team created a standardized process to measure progress against DEIA initiatives and program goals. LMI developed a method to assess and audit IC leadership courses to ensure integration of DEIA content in the course curricula, thus providing government leaders with the tools to foster a diverse and inclusive workforce. LMI revamped an enterprise mentorship program to make participation easier and more rewarding. LMI established a focused mentorship program for customers’ affinity groups to address their unique needs. The customer’s Chief, Diversity and Inclusion Office recognized two LMI team members for their efforts in advancing the DEIA strategy.

LMI staff taught nearly 75 iterations of 10 custom courses to more than 500 IC students on a variety of topics, including data science, machine learning, artificial intelligence, and coding with Python. Courses varied from introductory for the generalist student to technical, hands-on training for the practitioner. All courses were custom designed and developed by LMI over the past 4 years, with three new courses in 2021.

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Marion Kennedy

Leading Innovation in Intelligence Services

Marion Kennedy joined LMI in Fall 2021 as vice president for LMI's recently formed intelligence market. She is an accomplished executive with more than 25 years of experience in government and private-sector organizations serving the IC. She has served in leadership roles in a Fortune 500 business, small businesses transitioning to large, and start-up companies, and has direct experience managing diverse teams and contracts with all five major national IC agencies and the Office of the Director of National Intelligence. Kennedy was appointed to the Intelligence and National Security Alliance's Advisory Committee, representing LMI at one of the leading non-partisan, nonprofit trade associations for driving public-private partnerships to advance intelligence and national security priorities.

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