LMI Symposium Brings Together Customers Tackling Complex Problems
February 28, 2023LMI Staff
The delivery of capability is a force multiplier for the DHS mission. In many ways, mission success depends on the ability to acquire and deploy systems and services to the field quickly, reliably, and dependably while meeting the pace of change. The pace of change and the threats continue to accelerate.
Scott Recinos, senior vice president of LMI’s Homeland Security market, kicked off the symposium. “The challenges facing [DHS] continue to grow exponentially. The need to deliver capabilities is a common focus at every one of its component agencies,” said Scott Recinos. “Streamlining authorities, maturing processes, and developing the workforce are vital elements to delivering capabilities.”
“Embracing digital agility and digital acquisition is critical to delivering mission focused capabilities. It’s not a silver bullet, but it’s a means to enable and augment agencies focused on moving faster and improving collaboration and efficiency for DHS.”
— Scott Recinos, Senior Vice President, Homeland Security
Eric Oettl, LMI’s vice president of the Acquisition and Sustainment market, moderated a government panel that included senior DHS and VA leaders Chris Moman, ICE CAE; David Patrick, CISA CAE; Ackie Jones, CBP Enterprise Services PAE; and Maria Schneider, Veterans Affairs Electronic Health Records program director. Topics that emerged from this panel included lessons learned on streamlining the acquisition and systems engineering framework, aligning acquisition and service programs across the enterprise, adapting acquisition strategies to incorporate agile software development, implementing IT system modernization while maintaining legacy programs, and visualizing acquisition and financial data in a meaningful way to drive decision-making.
In closing, Audra Upchurch, vice president of LMI’s Homeland Security market, highlighted that agencies need to collaborate on innovation and lessons learned and emphasized that a common lexicon is important. She also noted that workforce development is an integral element of modernization, particularly with adoption management. Upchurch remarked that the risk of incorporating new technology can be mitigated via a rapid prototyping process that incorporates the elements of human-centered design. She thanked participants for candid discussions, networking, and collaboration. “LMI has been around for more than 60 years, and we are dedicated to supporting the federal government by providing innovative solutions to complex challenges. and hosting federal leaders to facilitate these conversations across DHS and the federal government.”
From the November Symposium, LMI had several takeaways:
- Establishing psychological safety and building organizational culture are vital elements in every successful digital transformation. Organizations should prioritize these activities as an integral element of their modernization plans.
- While digital acquisition tools are not a silver bullet, they are a tremendous force multiplier for acquisition programs because of their ability to provide near real-time data and reduce the transaction costs on the acquisition workforce.
- Rapid prototyping is a powerful tool for mitigating risk, particularly early in the acquisition lifecycle.
- Digital Engineering is an emerging technology enabler that enables early risk identification, improves decision-making, and makes requirements traceable.
- Technical, organizational, and human factors affect an agency’s ability to successfully transform from linear, artifact-based acquisition to a digitally enabled acquisition framework.
Programs are finding innovative ways to streamline their acquisition and systems engineering strategies to compress schedules.
The LMI Homeland Security market, led by Scott Recinos and vice presidents Audra Upchurch and Melissa McLane Wright, is passionate about serving the DHS mission and finding innovative ways to deliver capability at the speed of need. LMI’s Acquisition and Sustainment sub-service line, led by Eric Oettl, sponsored the event. LMI offers symposiums to bring together customers who are tackling complex problems. This symposium encouraged our DHS customers to consider approaches that would be appropriate for their organizations.

Scott Recinos leads LMI’s customer engagement with U.S. Customs and Border Protection (CBP) and other operational and support components of the Department of Homeland Security.
Scott Recinos, Sr. Vice President, Homeland Security Market

"Each day, I see the passion and energy our team brings to solving our clients’ needs. The team dynamic allows us to develop solutions from a variety of perspectives and experiences."
Audra Upchurch, Vice President, DHS Immigration Submarket
